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Help Scout icon

Help Scout

Has an affiliate program onPPartnerstack
Scales as a help desk, offering a personalized email-like experience. Features best-in-class reporting, integrated knowledge base, and mobile app.

Designed for content creators, agencies, bloggers with customer support audience; refer customers and earn 30% commissions on first 12 months; uses PartnerStack for tracking and payouts; separate customer referral for existing users earning flat rewards

Overview

Network / Platform
PPartnerstack
Company
Validated
4/22/2025
Program information
Learn more ↗
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Commission & Conversion Tracking

How Help Scout calculates commissions and tracks conversions.

Commission plans
Commission varies by plan type: 300.0% for lifetime purchases (one-time payout) vs 30.0% for subscription plans (recurring payouts). Choose the plan type that best matches your audience's purchasing patterns.
Customer Referral Bonus
$300 for first paying customer, $250 for each subsequent, with a $50 bonus for every 5 new paying customers.
One-time
$300
Fixed
Affiliate Commission
30% commission on customer's first 12 months revenue.
Recurring
30%
Percentage

Tracking

Attribution model
Not specified
Tracking method
PartnerStack (partner software for tracking referrals)
Cookie duration
30 days
Conversion window
90 days

Promotional Tools and Resources

Materials and resources provided to support your promotion efforts

BANNERS
TEXT LINKS
Yes
SUPPORTS DEEP LINKING
More info about marketing materials
Affiliate Program Guide (downloadable from partner page)

Program Rules, Approval and Restrictions

Guidelines and limitations you need to follow when promoting Help Scout

SOCIAL MEDIA ALLOWED
Yes
EMAIL MARKETING ALLOWED
Yes
PPC ALLOWED
No
Trademark Bidding
No
GEOGRAPHIC RESTRICTIONS
Not specified
COUPON SITE ALLOWED
No
TRAFFIC MINIMUMS
Not specified
Approval process
Manual approval that usually takes 1-2 days. Engaged customer support audience; for affiliates: content creator, agency, blogger knowing customer support industry; business evaluation, product evaluation, training completion, quick mutual wins
Other restrictions
No self-referrals, no use for own account or employer; program abuse may disqualify

Payouts and Payment Methods

How earnings are paid out and which methods are supported

Payment frequency
Monthly
Payout currency
USD
Minimum threshold
$25
More payout info
Rewards available to withdraw on the 13th of each month; must have at least $5 USD in rewards; tracked and automated via PartnerStack; ineligible if abusing program or self-referring

Payout methods

Direct Deposit
Banking
PayPal
E-wallet
Stripe
E-wallet

Help Scout overview

Company
Pricing model
Subscription / Paid
App types

SUPPORTED PLATFORMS

Web
Online, Software as a Service (SaaS)
Mobile
Android, iPhone
Tablet
Android Tablet, iPad

Partnerstack Overview

Partnerstack icon
Partnerstack
PartnerStack is a platform designed to foster growth with partners through affiliates, referrals, and resellers. It offers tools to build a partner ecosystem, automate payments, and improve performance. More info →

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