Smartsupp
Smartsupp allows customers and external promoters to recommend its live-chat, chatbot, and AI customer-communication software through a unique referral link. Affiliates can place the link in website content, email communications, banner advertising, social-media communications, and other promotional sources. When a referred visitor clicks the link and registers for Smartsupp within 30 days, the referral is matched to the affiliate's account. The affiliate then earns 20% of each subscription payment made by that customer for the life of the account. Smartsupp identifies web-development studios, online-marketing agencies, e-commerce platforms, website builders, web-hosting companies, technology publishers, comparison sites, business-app marketplaces, and existing Smartsupp users as relevant promoters.
Overview
Commission & Conversion Tracking
How Smartsupp calculates commissions and tracks conversions.
- Commission plans
- Earn 20.0% recurring commission on all referred subscription payments. Commissions continue for the lifetime of each referred customer.
Tracking
Attribution model | Last-click referral-link attribution is the best-supported interpretation: the customer must click the affiliate's unique link and register within the 30-day period. Smartsupp does not publicly document a multi-touch attribution model. |
Tracking method | Unique referral links with cookie or equivalent tracking technology. The affiliate terms state that the referral must be made through the affiliate's unique link and that tracking expires after 30 days. |
Cookie duration | 30 days |
Promotional Tools and Resources
Materials and resources provided to support your promotion efforts
BANNERS | |
TEXT LINKS | |
SUPPORTS DEEP LINKING |
- More info about marketing materials
- Confirmed or indicated resources include unique referral links, website text-link placements, blog-post placements, email placements, social-media placements, and website banner advertising. The public materials do not confirm a complete asset library, standard banner sizes, promotional codes, comparison tables, product feeds, API tools, or prewritten email copy.
Program Rules, Approval and Restrictions
Guidelines and limitations you need to follow when promoting Smartsupp
SOCIAL MEDIA ALLOWED | |
EMAIL MARKETING ALLOWED | |
PPC ALLOWED | |
Trademark Bidding | |
GEOGRAPHIC RESTRICTIONS | The program appears broadly available internationally. The clearest geographic limitation concerns payment: the public affiliate page specifies wire transfer only for EU affiliates. The terms do not publish a complete list of permitted or prohibited countries. PayPal availability may depend on the affiliate's country and account eligibility. |
COUPON SITE ALLOWED | |
TRAFFIC MINIMUMS | None publicly stated. The official page names relevant publisher and business categories but does not specify minimum monthly visitors, page views, subscribers, or conversions. |
- Approval process
- Conditional/account-based. the terms state that a user who registers for the smartsupp service gets the opportunity to participate and can find the unique link in the affiliate tab of the user account. no separate manual network application is described. approval that usually takes Not publicly specified. The available terms describe access through a Smartsupp user account but do not state an approval waiting period.. The promoter must register for a Smartsupp user account and access the Affiliate tab to obtain a unique referral link. For a referral to qualify, the new customer must click that link and register for a Smartsupp account within 30 days. The terms describe the intended audience as entrepreneurs, platforms, agencies, and influencers. No public requirement specifies a minimum audience size, publishing history, traffic level, business registration, or separate website review.
- Other restrictions
- The affiliate must use the unique referral link and ensure that the referred customer registers within 30 days. The public terms do not provide a complete prohibited-marketing schedule. Affiliates should avoid misleading claims, unauthorized trademark use, spam, undisclosed commercial endorsements, forced clicks, cookie stuffing, fraudulent registrations, and promotion that violates applicable law. PPC, trademark bidding, coupon-site participation, and incentive traffic are not publicly clarified.
Payouts and Payment Methods
How earnings are paid out and which methods are supported
Payment frequency | OnDemand |
Payout currency | USD |
Minimum threshold | $40 |
- More payout info
- A referred customer must click the affiliate's unique link and register for a Smartsupp account within 30 days. When that customer pays a subscription fee, the affiliate becomes entitled to commission 15 days after the customer's payment. The minimum commission balance for payment is 40 EUR excluding VAT. Payment is available through PayPal or bank transfer; the public affiliate page specifies wire transfer only for EU affiliates. A payment claim expires if it is not made within one year after the commission entitlement arises. Balances below 40 EUR are not paid according to the published terms.; Schedule: No fixed calendar schedule or Net-30 schedule is publicly stated. Commission becomes payable 15 days after the referred customer's subscription payment, once the affiliate has reached 40 EUR excluding VAT.
Payout methods
Smartsupp overview
- Company
- EU-based
- Yes
- Pricing model
- Subscription / Freemium
- App types
SUPPORTED PLATFORMS
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